Privacy Policy

1. Information We Collect

We collect personal and usage information necessary to provide our services and enhance your experience. The categories of data we collect include:

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a. Personal Identifiable Information (PII)

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• Full name

• Email address

• Company name

• Job title / role

• Phone number (optional)

• Billing and payment details (via Stripe)

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b. Technical and Usage Data

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• IP address and location (country, region)

• Browser type and version

• Device type and operating system

• Pages visited, duration of session, click paths

• Referral URLs

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c. Marketing and Communication Preferences

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• Your preferences in receiving marketing from us

• Communication history (e.g., email opens, replies)

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2. How We Collect Information

We collect information in the following ways:

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• Directly: When you fill out forms, request demos, subscribe to emails, or schedule meetings.

• Automatically: Through cookies, pixels, and third-party analytics tools like Google Analytics, Meta Pixel, and Hotjar.

• Through third-party platforms: Payment information via Stripe, scheduling via Calendly, CRM via Airtable/Notion, etc.

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3. Purpose of Data Collection

We collect and use your data to:

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• Deliver and improve our AI-driven systems and services

• Manage and fulfill client contracts

• Provide personalized experiences and platform recommendations

• Send transactional and service-related communications

• Conduct research, diagnostics, and business analysis

• Comply with legal and financial obligations

• Market relevant services (with consent)

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4. How We Store and Protect Your Data

Your data is stored securely using reputable cloud platforms and protected with modern encryption and access control protocols. We do not sell, rent, or trade your data.

Data is retained only for as long as necessary for the purpose for which it was collected, or as required by law.

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5. When We Share Your Information

We may share your information only with:

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• Service Providers: Such as Stripe (payments), Google (analytics), Zapier/Make (automation), and others necessary to deliver services.

• Legal Entities: If required by law, regulation, subpoena, or court order.

• Business Transfers: In the event of a merger, acquisition, or asset sale.

All vendors are required to maintain the confidentiality and security of your data.

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6. Your Rights (Under GDPR/CCPA)

Depending on your location, you may have the right to:

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• Access the personal data we hold about you

• Request correction or deletion of your data

• Object to or restrict processing

• Withdraw consent (for marketing)

• Request data portability

• File a complaint with your data protection authority

To exercise your rights, email us at start@nurosolutions.com

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7. Minors

Our services are intended for users 18 years or older. We do not knowingly collect personal data from individuals under 18. If we become aware of such data, we will delete it promptly.

 

8. Use of Cookies and Tracking Technologies

Our site uses cookies, tags, and tracking tools to understand how users interact with the platform and to personalize content and ads. You can manage or disable cookies via your browser settings.

 

9. Privacy Policy Updates

We reserve the right to update this Privacy Policy periodically to reflect changes in law, technology, or our practices. Updates will be posted with a revised “Effective Date” above.

We encourage you to review this page regularly.

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10. Contact Us

If you have questions, requests, or concerns about your privacy or this policy, please reach out:

Email: start@nurosolutions.com
Website: www.nurosolutions.com